Already a client?Log a ticketTeamViewer session
About us

Built in Melbourne.
Supporting customers worldwide.

Managed IT, cyber security, cloud and enterprise WiFi, run from our Gladstone Park office at a fixed monthly cost. Call and talk to a technician, not a queue.

25Years looking after Melbourne businesses.
95%Customer satisfaction, held consistently.
24/7Availability, because incidents do not book appointments.
How we work

One team. One number to call. One fixed monthly cost. Global support.

We are an IT managed services provider, and information technology is our passion. Most of our clients have been with us for years, because the model is simple. One team that knows your environment, one fixed monthly cost, and a phone that gets answered. Our number one focus is to deliver the most out of your IT systems and help your business flourish and grow.

  • Manufacturing
  • Building hardware suppliers
  • Supply chain logistics
  • Healthcare
  • Community care
  • Legal
  • Financial
What we stand behind

Four things you can count on

01Support anywhere, anytime

Our team is available 24/7 to keep your business operating.

02Complete cyber security

We offer enterprise-level data protection and business continuity at costs designed for smaller businesses.

03Your business growth partners

We partner with the best-in-breed technologies to enable the optimum growth of your business.

04Streamline IT expenditure

We offer fixed-cost service to guarantee value as part of a custom IT managed service agreement.

Our story

Twenty five years. Exceptional proactive service.

The company has evolved over the years. Our commitment to our customers has not.

THE START

A phone that gets answered

Crash Technology opens in Melbourne. Support means a person picking up.

FIXED COST

One fixed monthly cost

Fixed-cost managed agreements become the model. No surprise invoices when something breaks.

THE GROUP

TekSupport and ITLX

Crash Technology acquired TekSupport and ITLX, continuing to support and service their customers while bringing them into a stronger, more secure technology environment.

TODAY

Gladstone Park, still answering

Managed IT, cyber security, cloud and enterprise WiFi across Melbourne.

How we think

We practise what we preach

This website runs with zero server-side code. No server software to hack, no patches to chase, which is exactly how we think about your systems. Security first, then everything else.

Proof over promises

Accredited, on the record

We have partnered with industry leading vendors Microsoft, Kaseya-Datto, Sympac, HP and Sophos. We are steadfast in ensuring your networks and systems are safe, secure and compliant while still being functional for your business.

Datto Platinum Partner

Fortinet Partner

Microsoft Silver Partner

Sophos Silver Partner

We don’t byte

See if we fit your business

A conversation costs nothing. Call us, or send a note and we will come back to you.