IT support that answers the phone
Crash Technology has looked after Melbourne businesses for 25 years. Fixed cost managed IT, cyber security and enterprise WiFi, with real people on the end of the line.
Something broken right now?
Call and talk to a technician, not a queue. Existing clients can go straight to the portal or a remote session.
1300 4 CRASH24/7 support availability.
Looking for an IT partner?
Get a complete IT department at a fixed monthly cost. Tell us where technology hurts and we will map the fix.
Fixed monthly cost. No surprise invoices.
Accredited partners
Certified across the platforms Melbourne businesses run on.
Three ways we help
Most clients come to us through one of these doors. All of them end the same way, with technology you stop thinking about.
Managed IT and support
Your whole IT function, run by a Melbourne team on a fixed monthly cost.
- Help desk and on-site support
- Microsoft 365 and cloud
- Backup and business continuity
Cyber security and compliance
Layered protection for businesses with security obligations to meet.
- Endpoint, network and email protection
- Around-the-clock monitoring
- Cyber security compliance
Enterprise WiFi
Designed, installed and supported for environments where WiFi cannot drop out.
- Hospitals and aged care
- Schools and campuses
- Hotels, resorts and holiday parks
One team, one monthly figure
The everyday work of running your technology, covered by people who already know your environment.
- Help desk and on-site support when it cannot be fixed remotely
- Microsoft 365, cloud services and the licences behind them
- Backup and business continuity, tested rather than assumed
- Infrastructure, cabling, domains and hosting under one roof
Security you can evidence, not just claim
Layered protection monitored around the clock. For organisations working toward Essential 8 cyber security compliance, we build the controls and evidence them.
- Endpoint, email and network protection
- Around-the-clock monitoring
- Essential 8 compliance controls, built and documented
For places where WiFi cannot drop out
We design, install and support wireless networks for demanding environments, where coverage, capacity and security are non-negotiable.
Hospitals and healthcare
Aged care
Schools
Hotels and resorts
Holiday parks
Enterprise and commercial
Certified on the platforms we deploy
Four vendor accreditations, each covering a part of the stack we put in front of your business. We hold them because these are the platforms Melbourne businesses actually run on.
Datto Platinum
Backup and business continuity, tested rather than assumed.
Fortinet Partner
Network and firewall protection across the sites we support.
Microsoft Silver
Microsoft 365, cloud services and the licences behind them.
Sophos Silver
Endpoint and email protection on every machine we manage.
The things people ask first
Not the one you had? Call and ask. You will get a technician rather than a queue.
Call 1300 4 CRASHWhat happens when I call?
You talk to a technician rather than a queue. Existing clients can also log a ticket through the portal or start a remote session, whichever is faster for the problem in front of you.
What does the fixed monthly cost cover?
The IT department. Help desk and on-site support, Microsoft 365 and cloud, backup and business continuity, infrastructure and cabling, domains and hosting. One fixed monthly cost, with no surprise invoice when something breaks.
Is support available outside business hours?
Support availability runs around the clock. Enquiries sent through the form are answered during business hours, so if something is down right now, call rather than write.
Can you help with cyber security compliance?
Yes. For organisations working toward Essential 8 cyber security compliance we build the controls and evidence them, on top of endpoint, email and network protection with around-the-clock monitoring.
Which vendors are you accredited with?
Datto Platinum, Fortinet, Microsoft Silver and Sophos Silver. These are the platforms Melbourne businesses actually run on, which is why we hold the accreditations rather than list logos.
Where are you based?
Unit 203, 8-34 Gladstone Park Drive, Gladstone Park VIC 3043. We work with organisations across Melbourne from that office.
Talk to a human about your IT
Call and hear the phone answered, or send us a note and start the conversation.