IT Support
Crash Technology – Flexible IT Support Services
Reliable, Scalable, and Cost-Effective IT Support When You Need It Most
🛠️ On-Demand IT Support
Need help fast? Our On-Demand IT Support provides quick, cost-effective solutions for businesses that require assistance on a case-by-case basis.
- Fast resolution for urgent IT issues
- Billed per incident at standard call-out rates
- Remote support is our first step—onsite visits available from our Gladstone Park office if needed
- Quick scope of work provided for on-site requirements
This service gives you the flexibility to engage our expert team only when needed, without long-term commitments.
⏳ Block Hours – Prepaid IT Support
For businesses that want predictable support costs and flexible usage, our Block Hours model is ideal.
- Prepay for a set number of support hours
- Valid for 12 or 18 months
- Use hours for:
- Support incidents
- Onsite visits
- Projects
- Cloud migrations
- Receive usage reports and alerts at 80% utilisation
- Option to top-up hours as needed
This model gives you self-managed IT support at a flat discounted hourly rate, with full transparency and flexibility.
📞 Need IT Support That Works for You?
Call us on 03 9359 1444
Visit: www.crashtechnology.com.au